Playbook don't connect to my pc and desktop manager I have tried every trick I came across in the forums and google search to connect my playbook to my PC, it doesn't show on the PC's computer window and its stressing me now, I can't load pictures and music on it, I need help please.
I have a Blackberry Passport, OS 10.3.1.1151, which runs the Parallels Access Android app, partially. I am on a MacBook Pro Retina mid-2012, Yosemite, and have Parallels 10, latest Access app, everything updated. When I run the Access Android app, it controls the Mac, brings up browsers, Finder, etc., all of which I can see when I'm sitting in front of the Mac. Problem is, the Access screen on the Blackberry is blank except for the Access icons.
![Blackberry Passport Desktop Manager For Mac Blackberry Passport Desktop Manager For Mac](https://us.blackberry.com/content/dam/blackberry-com/images/software/desktop/desktop6_landing-mac.png/jcr:content/renditions/original)
IOW, I can't see the Mac screen on the Blackberry. I called Access support, the guy put me on hold for a couple minutes, came back and said that while he know that Blackberry OS 10.3 supported Android, that it will not support the Access app, even though it is running on the Blackberry. He said I had to have a native Adroid OS 4.2 or higher on a true Android phone such as a Samsung Galaxy or the like. I'm afraid that is the answer, but wonder if anyone has gotten the Android Access app to run on a Blackberry with 10.3?
I have an iPad Mini in which the Access app works OK, so it's not a problem with my computer or Yosemite or Parallels on the Mac. Click to expand.Thank you for the response. Even with the updated Parallels Access for the Mac and the newest Parallels Access Android app, the screen is blank on my Blackberry Passport. As I said in November, the app does control the Mac as it should, you just can't see anything on the BlackBerry screen. Even trying different resolution settings in the app doesn't do anything except to change the resolution on the Mac itself. Some Android apps don't work on the BlackBerry, but it is usually a Google Play issue. That does not seem to be the case here.
It wouldn't seem to be beyond the capabilities of a company like Parallels to solve this problem if it wanted to do so. I'm disappointed that you haven't.
You must set a new storage access password each time that you turn on access to storage using a Wi-Fi network. Before files are moved over a Wi-Fi network, you are prompted to enter the storage access password. On the home screen of your BlackBerry device, swipe down from the top of the screen. Tap Settings About. In the Category drop-down list, tap Network. Make note of the IPv4 address.
Tap Storage and Access. Turn on the Access using Wi-Fi switch. Type a storage access password. Tap Identification on Network and make note of the Username. On your computer, do one of the following:.
![Desktop Desktop](/uploads/1/2/5/6/125614828/463302468.jpg)
If your computer uses a Windows operating system, in a Run command, type the IP address using the following format: xxx.xxx.xxx.xxx. If your computer uses a Mac operating system, click Go Connect to Server. Type the IP address using the following format: smb://xxx.xxx.xxx.xxx. Go to the files or folders that you want to copy. When prompted, enter the username and storage access password. Drag and drop the files or folders.